Terms of service

Welcome to desbakesfromscratch By accessing or purchasing from our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

 

1. General

This website is operated by Des Bakes From Scratch. Throughout the site, the terms “we”, “us” and “our” refer to Des Bakes From Scratch.

By visiting our website or purchasing from us, you agree to these Terms of Service, our Privacy Policy, Shipping Policy and Refund Policy.

We reserve the right to update or change these Terms of Service at any time. Changes will take effect once published on this page.

 

2. Products

All of our products are handmade with care. Due to the handmade nature of our products, slight variations in pattern placement, stitching or finish may occur. These variations are not considered faults and make each item unique.

We make every effort to display product colours accurately; however, colours may vary depending on your device or screen settings.

 

3. Pricing

All prices are listed in New Zealand Dollars (NZD), unless stated otherwise.

We reserve the right to change prices at any time without notice.

 

4. Orders

We reserve the right to refuse or cancel any order if we suspect fraudulent activity, incorrect pricing due to an error, or circumstances beyond our control.

Once your order has been placed, you will receive an email confirming your purchase.

 

5. Shipping

Processing and delivery timeframes are outlined in our Shipping Policy.

While we aim to dispatch orders promptly, delivery times are estimates only and may vary due to courier delays or events outside our control.

We are not responsible for delays caused by third-party courier services.

 

6. Returns and Refunds

Please refer to our Refund Policy for information regarding returns, exchanges and refunds.

 

7. Product Use

Our reusable cotton bowl covers are intended for covering bowls and food containers.

They are not designed for use in ovens, microwaves, or on direct heat. Bowl covers should be washed by hand.

Customers are responsible for using products safely and in accordance with any care instructions provided.

 

8. Intellectual Property

All content on this website, including photographs, product descriptions, branding, logos and designs, remains the property of Des Bakes From Scratch unless otherwise stated.

Content may not be copied, reproduced or distributed without our written permission.

 

9. Accuracy of Information

We make every effort to ensure information on our website is accurate. However, we do not guarantee that all information is complete, current or error-free.

We reserve the right to correct errors or omissions at any time without prior notice.

 

10. Limitation of Liability

To the maximum extent permitted by New Zealand law, we are not liable for any indirect, incidental or consequential damages arising from the use of our products or website.

Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

 

11. Privacy

Your personal information is collected, stored and used in accordance with our Privacy Policy.

 

12. Governing Law

These Terms of Service are governed by the laws of New Zealand.

Any disputes arising from the use of this website will be subject to the jurisdiction of the New Zealand courts.

 

13. Contact Us

If you have any questions about these Terms of Service, please contact us via the Contact page on our website or by email.

 

Thank you for supporting our small handmade business.